Kyle Rayner
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Articles
Recent activity by Kyle Rayner-
Where can I find the order tracking number?
Tracking numbers are assigned to packages when they are shipped. The tracking link in will redirect to the shipping carrier’s website so you can check the status. We work with a mix of carriers suc...
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Making Changes To An Order
After you submit an order, you can update the size of your item only while the order is still active and hasn't been shipped. A new order will have to be placed should you wish to make additional c...
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Shipping Times
US Orders We offer standard shipping for $15 on all orders shipping to a US address. International Orders We offer standard shipping on international orders as outlined below. Please note first...
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How to Create Classes
All teachers can create Newsela classes. To get started, select the option that your school uses, that corresponds to the way you logged in. Previous article: Ways to Create a Teacher Account N...
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Assignment Instructions
Teachers can add instructions for students to assignments by following these steps: On an article or Text Set, click Create Assignment. Under Instructions, add your instructions. Click Assi...
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Syncing Google Classrooms
Syncing Google Classrooms in Newsela If you have classes and students set up in Google Classroom, you can import those classes and rosters into Newsela. Go to your Classes page by clicking your ...
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Error Message Troubleshooting
Cannot Connect to iTunes If you are seeing a "cannot connect to iTunes" error, it's an issue either with your device or with iTunes, so unfortunately we cannot help you troubleshoot it. This articl...
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How do refunds work?
Refunds processed on a mobile device must be requested and completed within 120 days of the original transaction. Payments refunded via your online Dashboard can be refunded within one year of the ...
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How much does Shipping cost?
Here are our current delivery options and prices: Standard Shipping | 3-5 business days | $5 Two day Shipping | 2-3 business days | $17 Express Shipping| 1-2 business days | $22 In Store Pick Up...
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How Can I Track My Order?
Visit the Order Status Tracking Page to track your order and find order details. If your order shipped via the US Postal Service, please contact us. Tracking will be emailed within 2 business day...